Thursday, July 22, 2010

No Words To Describe...

At times, i wonder how the rest of our company manages to function. It's not that i don't believe they can use their brain to figure out simple issues, but i don't think THEY believe they can use their brain.

My coworker, codename "Jose", received an email from a manager from our Customer Service department yesterday after he was gone for the day. Recently a report was added to her report generation program that shows orders from the Internet. When she got around to running it for her first time, she noticed that the dates on the orders didn't go past 6/13/2010. She panicked.


She sent an email off explaining (really exaggerating the situation) and giving all kinds of doomsday scenarios about how Orders from the website didn't work, and she CC'd some of the higher-ups from her Branch on this email. In between the initial sending of the email, and the time Jose got around to checking on it and responding, there had been several emails back and forth between everyone but Jose, as he not yet read it.

"How could this happen? What are we going to do?"

..they wanted to know. Now, the manager had attached the report to the email..but nobody had bothered to look at it.

Jose gets into work, in denial about there being any issue with Internet Orders going through (especially since he and i had tested them a handful of times both internally and externally). He opens up the attached report, and sees the orders she saw. He then scrolls down and sees the rest of the orders that were supposedly missing.

The report was ordered by Order Total, rather than date, and just coincidentally had no dates after 6/13/2010 on the first page because of the ordering selected.


This video is actually about my company. We were on a Reality TV show and this was footage taken from that (Ignore the Bugs Life Title....Disney ripped it off of us! No really..). Watch the whole thing so you understand what we have to deal with on a day to day basis.

Special Thanks to my other coworker, codename "TurtleHawk", for digging up this shocking footage!
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